Contact Us

FFLAG is a national charity run entirely by volunteers from our homes. We have no office, which is why our postal address is a PO Box.

FFLAG offers information and support through our booklets (downloadable here), a small network of autonomous local parents’ groups (listed here), and by email, telephone and post as described on this page.

FFLAG provides empathy and our own experience as parents in helping with the emotions that can arise when a family member comes out as LGBT.

FFLAG is not an emergency service. If your situation is urgent, please contact an agency that has the resources to help you deal with your particular circumstances.

All contact with FFLAG is confidential and any personal information you provide is handled in accordance with our Privacy Policy.

Confidential Helpline


If you, your family or friends need support, reassurance or information, please call our confidential helpline on:

0300 688 0368*


Our Postal Address

FFLAG, PO Box 495,
Little Stoke,
Bristol, BS34 9AP

Please remember to tell us the address to which we should send our reply.

General Enquiries

Choose this option for general enquiries, requests for booklets & posters, volunteering opportunities, speaker enquiries etc.

Support from a parent

Choose this option for your email to be dealt with by a parent.