Contact Us for support from another parent
Confidential Helpline
OPEN 10:00 – 20:00 WEDNESDAY TO SATURDAY
*** TEMPORARY CLOSURE BETWEEN 16th AND 28th SEPTEMBER 2021 INCLUSIVE ***
If you, your family or friends need support, reassurance or information, please call our confidential helpline to speak to another parent:
0300 688 0368*
*ALL CALLS CHARGED AT LOCAL RATE
Email Support
If you, your family or friends would like to access support, reassurance or information via email:
We will find a parent volunteer with similar experiences to yours and aim to respond in 5 days.
FFLAG is not an emergency service.
If you have an immediate life-threatening emergency, you should call 999.
If your situation is urgent please click one of the links below for emergency/ 24 hour support:
Giveusashout – Free 24/7 mental health support by text: Shout 85258
Samaritans – Samaritans | Every life lost to suicide is a tragedy | Here to listen
Switchboard LGBT+ Helpline – operates 10am – 10pm 7 days a week Switchboard LGBT+ Helpline
General Enquiries
Choose this option for general enquiries, requests for booklets & posters, volunteering opportunities, speaker enquiries etc.
Our Postal Address
FFLAG, PO Box 495,
Little Stoke,
Bristol, BS34 9AP
Please remember to tell us the address to which we should send our reply.
FFLAG is a national charity run entirely by volunteers from our homes. We have no office, which is why our postal address is a PO Box.
FFLAG offers information and support through our booklets (downloadable here), a small network of autonomous local parents’ groups (listed here), and by email, telephone and post as described on this page.
FFLAG provides empathy and our own experience as parents in helping with the emotions that can arise when a family member comes out as LGBT or if you need support coming out yourself.
All contact with FFLAG is confidential and any personal information you provide is handled in accordance with our Privacy Policy.